remote support

Most of the time, common internet related issues can be solved via our remote assistance. Here is how to do that:

1. Please use only computer (desktop or laptop) to follow these instructions, NOT mobile devices or iPad. You need to be in the same local network as your CCTV, or Door access control system.

2. CLICK HERE FOR Support via Teamviewer. The Teamviewer software should be downloaded automatically. Sometimes it might take up to 2-3 mins to download

3. Run the software you have downloaded at step 2 (no need to install, run it only)

4. Give us a call , or initiate an online chat with the chatbox at the bottom right corner, tell us your “Your ID” and “Password” shown on the screen.

That will be all. Just leave the rest of the work to us! 🙂

We have a Youtube channel that has many tutorials dedicated to cover common problems regarding CCTV systems as well as product showcases and comparisons of different cameras.

We provide a variety of famous brands in CCTV industry, such as Hikvision, Dahua, Avtech, Vstarcam, SAFEVue, and more. We ensure top quality and high service standard to serve our customer better.

You may contact or visit us to let us know your requirements and your site condition, and then we will provide you the professional consultation on CCTV camera system. You can also request an obligation free site survey, our installer will visit your place and discuss with you on site.

CCTV Singapore Network, Best CCTV Provider